hipping Policy

At CleanCat Pro, we are committed to getting your order to you as quickly and safely as possible.

Processing Time

All orders are processed within 1–3 business days after your purchase is completed.

Once your order has been processed and shipped, you will receive a confirmation email with your tracking information.

Shipping Time

For orders shipped within the United States, estimated delivery times are:

Shipping Time: 4–9 business days

Please note that delivery times may vary slightly depending on your location, carrier delays, holidays, or other circumstances outside of our control.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to update after shipment.

Shipping Address

Please make sure your shipping address is correct before completing your purchase. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information.

If you notice an error with your shipping details, please contact us as soon as possible at support.cleancatpro@gmail.com.

Lost, Delayed, or Damaged Packages

While we work with reliable shipping partners, occasional delays may occur. If your package has not arrived within the expected timeframe or appears to be lost, please contact our support team and we will assist you.

For damaged items, please contact us within 48 hours of delivery with photos of the damaged product so we can help resolve the issue.